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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steven Jacobs

Steven Jacobs

April 19, 2025

5  out of  5
rating by Steven Jacobs
"The lady assisting me was so helpful. I believe her name was Becky. She was very attentive and made sure that I had everything I needed."
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Brandon M. Melbye

April 14, 2025

5  out of  5
rating by Brandon M. Melbye
"Friendly and helpful office. Understands its clients' needs. Randall and Steve are great to work with. Highly recommended. 5 stars."
We responded:
"Brandon, thanks for taking the time to share; always enjoy our conversations. -Randall"
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Jay Taylor

April 4, 2025

5  out of  5
rating by Jay Taylor
""I want to express my sincere gratitude for your Help today Steve , you came through for me and am grateful for that thank you !"
We responded:
"Jay, I shared your review with Steve right away. Glad you got to experience the essence of Steve! 😊 Thank you for honoring him. He is, indeed, one of the kindest and most faithful human’s I know. -Randall"
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John Lee

April 4, 2025

5  out of  5
rating by John Lee
"Check out Team Rosen at the Taste!"
We responded:
"Thanks, John! Hope to see you there. -Randall"
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marv white

April 4, 2025

5  out of  5
rating by marv white
"I have heard that this State Farm agent is the go to in Chicago's West burbs. Please check out Randall and his awesome staff. They are nice, courteous and willing to help."
We responded:
"Wow, Marc. I guess the word is getting out, huh? 😊 Thank you for your kind words. -Randall"
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John Noak

April 2, 2025

5  out of  5
rating by John Noak
"If you're looking for honesty and integrity, you've come to the right place!"
We responded:
"John, thank you for your positive comments. INTEGRITY is one of our agency’s core values and we couldn’t be more thrilled that you experienced this with our staff. It’s an honor to have you and your family on board!"
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Mia Hess

March 31, 2025

5  out of  5
rating by Mia Hess
"Great customer service!"
We responded:
"Thank you, Mia, for spreading the love. We appreciate your support. 🤗 -Randall"
Profile photo of Joseph Ahn

Joseph Ahn

March 28, 2025

5  out of  5
rating by Joseph Ahn
"Randall and his team have provided thoughtful, responsive, and helpful service for my family. They have gone above and beyond to answer questions, help in stressful situations, and in looking for the best fit insurance for us. Thanks Randall."
We responded:
"You bet, Joseph. Frankly, you make it easy. 😊 Thank you for taking the time to share; look forward to our next chat. -Randall "
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Lawrence Casazza

March 28, 2025

5  out of  5
rating by Lawrence Casazza
"Randall and his team are knowledgeable, responsive, and effective. A great combination!"
We responded:
"Thank you, Lawrence. It’s our pleasure serve you and your family. -Randall"
Profile photo of Lawrence

Lawrence

March 28, 2025

5  out of  5
rating by Lawrence
"Very courteous and very professional"
We responded:
"That’s a good combo! Thank you for your vote of confidence, Lawrence. -Randall "
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Steven Illingworth

March 22, 2025

5  out of  5
rating by Steven Illingworth
"The Rosen team really took their time to walk through the best options for us. Their pricing was competitive. Ultimately happy we made the decision to make the switch to the Rosen team."
We responded:
"That makes two of us, Steve. Thank you for sharing, look forward to working with you. -Randall"
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Stephen Jhon Ramiro

March 12, 2025

5  out of  5
rating by Stephen Jhon Ramiro
"Easy to communicate. Trusted agent."
We responded:
"Thank you, Stephen. It’s an honor to serve you and your family. - Randall"
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Gosia Z

March 12, 2025

5  out of  5
rating by Gosia Z
"Becky from Randall Rosen State farm is very helpful, kind, professional, listens. I recommend this state farm location. Thank you for all your help."
We responded:
"Thank you for taking the time to share, Gosia. -Randall"
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Adrian Zdulski

March 12, 2025

5  out of  5
rating by Adrian Zdulski
"I want to say that Becky from Randall Rosen State farm agency is fantastic. She has helped me with every need, question and concern I had. She is attentive, patient, listens, she does whatever she can to help you with whatever issue you have at hand. Becky went out of her way, she went above and beyond. I was able to lower my premium thanks her. Becky is the best. They will take care of you at this State Farm agency. It is easy to get ahold of anyone. Sometimes they are busy speaking to other customers but it is worth it. Especially when you know they will help you and listen to you. I recommend this state farm agency. Thank you Becky for all the help you have given me."
We responded:
"Wow, Adrian! I try to encourage Becky regularly but I think I’m just going to print this out and read it to her for the next few weeks- couldn’t have said it better. 😊 Thank you. -Randall "
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Stephanie Panfil

March 5, 2025

5  out of  5
rating by Stephanie Panfil
"I had a great experience working with Randall Rosen’s team and would highly recommend them! Becky was so kind and easy to work with. She responded quickly to my email request for a replacement card and took care of everything I needed help with. Excellent customer service."
We responded:
"Thanks for sharing, Stephanie! It’s a pleasure to serve you. -Randall"
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Kathy Losso

February 28, 2025

5  out of  5
rating by Kathy Losso
"It’s wonderful to have a local office, I always reach someone whenever I call - everyone is always friendly, and very professional , the service is above and beyond ."
We responded:
"Love having you as a neighbor, Kathy. Thank you for your kind words. -Randall"
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Catrina Walker

February 27, 2025

5  out of  5
rating by Catrina Walker
"I could not have asked for a more seamless process while switching insurance companies. They were great, and extremely fast with getting a quote and switching over! Not to mention the AMOUNT of money we are saving! Thank you!"
We responded:
"Thank you for sharing, Catrina. You are like family to us. -Randall"
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Crystal Vazquez

February 27, 2025

5  out of  5
rating by Crystal Vazquez
"I have always had great service with this office - Becky helped me out today on a claim issue, friendly, professional & was able to resolve my problem quickly!!"
We responded:
"Glad we could assist in getting a quick resolution for your claim, Crystal. Thank you for sharing! -Randall"
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Peggy Sue Cameron

February 27, 2025

5  out of  5
rating by Peggy Sue Cameron
"After speaking with several insurance agencies I fortunately connected with Steve at Randall Rosen. Steve went through my total existing coverage and gave very helpful advice specific to my car. Steve was very helpful and pleasant to work with. I now have better full coverage at a lower premium. Thanks Steve-glad to have signed with State Farm."
We responded:
"Better coverage AND lower premium? That’s a good day! 😊 Thanks for your kind words regarding Steve- he always looks out for the best interests of others. -Randall"
Profile photo of Katie Ohlund

Katie Ohlund

February 27, 2025

5  out of  5
rating by Katie Ohlund
"We recently made the switch to State Farm. Randall's team saved me money, gave me better coverage & took the time to make sure I understood my coverage and answer all my questions!"
We responded:
"Katie, we are so excited to have the privilege of serving you. Thank you for taking the time to leave us a review. -Randall"
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Mike Johnson

February 26, 2025

5  out of  5
rating by Mike Johnson
"Friendly, knowledgeable and responsive. What more could you ask for."
We responded:
"Well, other than FREE, that’s about it! 😆 Thanks for the review, Mike. -Randall"
Profile photo of Annie Johnson

Annie Johnson

February 21, 2025

5  out of  5
rating by Annie Johnson
"Polite, always answer questions to satisfy. Premium rates are very reasonable. I have recommended several friends. Thanks for what you did for your customers."
We responded:
"As a small agency, we pride ourselves on customized plans, world-class service and fair rates. Annie, your review and referrals mean the world to us. It’s so nice to hear that we’re hitting on our mission! -Randall"
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Tamika Conley

February 21, 2025

5  out of  5
rating by Tamika Conley
"Very Professional and Helpful. 5 stars! Very pleased with the level of service - Becky helped me out on my car insurance & took the time to explain the coverage to me & answered all my questions with no problem."
We responded:
"Wish I could give you 5 ⭐️ for your review, Tamika! Unfortunately, there’s not a button for that. 😐 Thank you for your kind words. -Randall"
Profile photo of Howard Rollins

Howard Rollins

February 21, 2025

5  out of  5
rating by Howard Rollins
"5 stars. Very pleased with the level of service - Becky helped me out on my car insurance & took the time to explain the coverage to me & answer my questions."
We responded:
"Thank you, Howard. I’ll make sure Becky gets some mad props at our next staff meeting for top-notch service. 👍 -Randall"
Profile photo of Angela Davis

Angela Davis

February 21, 2025

5  out of  5
rating by Angela Davis
"Had the pleasure of speaking with Becky and she went above and beyond to make sure all my insurance needs were met! Thank you for the great customer service!"
We responded:
"“All my insurance needs met…” That’s what we aim for on EVERY call! 🙌 Thank you for taking the time to share your experience with us, Angela. -Randall"