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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Saulle

January 30, 2026

5  out of  5
rating by Joseph Saulle
"Randall and Becky are super easy to work with, the best! They provide sound advice and are always very friendly and supportive. If you need car or home insurance this is the place to go to. I've shopped around before and chopped and changed but in the end I always came back to this State Farm team and been there ever since. Highly recommend them!"
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Brock Robinson

January 9, 2026

5  out of  5
rating by Brock Robinson
"Becky was great! Very helpful, responsive and easy to work with."
We responded:
"Brock, thank you for taking the time to share your experience with Becky. She is a true rockstar! 🎸-Randall"
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Gary O

December 19, 2025

5  out of  5
rating by Gary O
"Always exceptional service great pricing"
We responded:
"It’s our ‘secret sauce’! 🤣 Thanks for sharing, Gary. -Randall"
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Susan Scown

December 12, 2025

5  out of  5
rating by Susan Scown
"Randall Rosen's State Farm office has been taking care of my car and condo insurance for some eight years. I especially appreciated the way they facilitated payment for restoration of my condo when it flooded from a leak in the condo above mine."
We responded:
"Susan, thank you for taking the time to share this review. I’ve loved meeting with you and serving you when needs arise. Happy New Year to you! 🥳 -Randall"
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Patti

December 11, 2025

5  out of  5
rating by Patti
"Our previous agent retired, as we were with her office with her predecessor for over 49 yrs! She he passed us to Randall Rosen's office, great choice!! This has been a very easy transition for us. This office and the staff are very easy to work with! They keep in contact via email, as recent as yesterday about our vehicle premiums dropping!!"
We responded:
"Thank you, Patti. Here’s to another 49yrs!! 😊 -Randall"
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Mike Gossen

December 6, 2025

5  out of  5
rating by Mike Gossen
"Great agency. Everyone is always extremely responsive and helpful. They always remember who we are and past conversations. It’s clear that they care about their clients."
We responded:
"What can we say, Mike- you’re a memorable guy, in a good way! 😉 Thanks for the review! -Randall"
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Kayla Freitas

November 29, 2025

5  out of  5
rating by Kayla Freitas
"I recently switched to State Farm and I couldn't be happier with how easy the process was. Becky helped me start my new auto and renters insurance policies and she was an absolute pleasure to work with. She is professional, efficient, and took the time to explain everything. I highly recommend getting your insurance through Randall Rosen!"
We responded:
"Thank you for trusting us, Kayla, and for sharing your experience. Over time, you’ll find that Becky is even ‘awesomer’ than initial impressions; she just keeps growing in awesomess! 😀 -Randall"
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Gato

November 18, 2025

5  out of  5
rating by Gato
"Randall office have the best insurance agents the care about people this office is been my insurance agents for years, always fast and caring"
We responded:
"We truly do care about those we have the honor of serving, and we are always working on becoming more efficient in our efforts. Thank you for your encouragement- your words affirm we’re headed in the right direction. 😎-Randall"
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TM_EYE

October 21, 2025

5  out of  5
rating by TM_EYE
"Steve is a pleasure to work with ,easy to reach great communication and very professional"
We responded:
"Steve is always just a phone call away! Thank you for taking the time to share. -Randall"
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Bailey Donovan

September 6, 2025

5  out of  5
rating by Bailey Donovan
"I recently switched over to State Farm and couldn’t be happier with my experience! From day one, the Steven and the team has been incredibly helpful, professional, and responsive. Every question I had was answered quickly and thoroughly, and they made the whole process of switching over seamless. On top of the excellent service, they were able to save me a significant amount of money compared to my previous insurance provider—without sacrificing coverage. It’s rare to find a company that combines great customer care with real savings, but State Farm truly delivered!"
We responded:
"Wow, Bailey. We strive for this outcome every day and celebrate the savings and service with you! 😊 Thank you for taking the time to share such a heartfelt review. -Randall"
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Urooba Syed

August 25, 2025

5  out of  5
rating by Urooba Syed
"They always respond on time one of the Best services in the town. Agent Steven Novotny is very helpful with my car and condo policy he explains everything step by step. Much appreciated."
We responded:
"Thank you, Urooba. You, too, are much appreciated. 😊 -Randall"
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Gianna Esposito

July 22, 2025

5  out of  5
rating by Gianna Esposito
"My first auto insurance on my own and easy set up with Steve! Thank you for your help!"
We responded:
"This is a big moment for you, Gianna, and it means a lot that you would trust us to help you. Thank you! -Randall"
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Alexis Morris

June 13, 2025

5  out of  5
rating by Alexis Morris
"This was the second time I reached out to this State Farm Agent to receive a quote. Both times they were very helpful and I got both policies. I would like to mention that Steven was awesome and was able to provide me with the information needed timely. I am very grateful for this State Farm Agent and their employees."
We responded:
"Thank you, Alexis. As you continue to grow with our agency, you’ll learn that Steven gets incredibly more awesome as you get to know him. It’s an honor to have you as part of our family! -Randall"
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Jennifer Halas

May 29, 2025

5  out of  5
rating by Jennifer Halas
"The team at this agency has been extremely helpful and quick to respond with any questions/adjustments I have had! Glad I made the switch this year both for the savings and the excellent customer service!"
We responded:
"Savings + excellent customer service = 🏆 This is what we aim for every day. Thanks for taking the time to share a review, Jennifer. So excited to protect you and your loved one’s! -Randall"
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Lauren Piggott

May 29, 2025

5  out of  5
rating by Lauren Piggott
"We have had a great experience with Randall Rosen and Becky Johnson at State Farm. We had a couple of claims over the last year and they worked hard to help mitigate any issues. They also fought hard for us to remain insured by State Farm."
We responded:
"Lauren, thank you so much for your gracious words and sharing your experience. Your story is one of the main reasons I got into insurance- to look out for others as if they were family. So excited to continue serving you and your family. -Randall"
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Julie Major

May 2, 2025

5  out of  5
rating by Julie Major
"Great service and pricing!!"
We responded:
"Thanks for the 5 ⭐️’s, Julie. Glad to hear about your positive experience. There’s more where that came from! 🤣 -Randall"
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Kamran Alim

May 1, 2025

5  out of  5
rating by Kamran Alim
"I recently switched my insurance from AAA to State Farm, and the experience has been night and day. I had a very frustrating time with AAA, but Steven and Randall at the Randall Rosen State Farm Agency made the entire transition smooth and hassle-free. They were professional, patient, and genuinely helpful, answering all my questions and finding the right coverage for my needs. I finally feel confident and taken care of with my insurance provider. Highly recommend the Randall Rosen State Farm Agency for anyone looking for outstanding service and support!"
We responded:
"Wow, Kamran. Thank you for the heartfelt words. Simply put: WE CARE! We look forward to proving this to you and your family in the years to come. -Randall"
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Steven Jacobs

April 19, 2025

5  out of  5
rating by Steven Jacobs
"The lady assisting me was so helpful. I believe her name was Becky. She was very attentive and made sure that I had everything I needed."
We responded:
"Indeed, Steven- her name is Becky, and it sounds like you got ‘Becky-ed,’ which means great service with a friendly and professional ‘touch’! 😊 Thanks for the review. Feel free to use the new phrase in your day-to-day conversations. 🤣 -Randall"
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Brandon M. Melbye

April 14, 2025

5  out of  5
rating by Brandon M. Melbye
"Friendly and helpful office. Understands its clients' needs. Randall and Steve are great to work with. Highly recommended. 5 stars."
We responded:
"Brandon, thanks for taking the time to share; always enjoy our conversations. -Randall"
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Jay Taylor

April 4, 2025

5  out of  5
rating by Jay Taylor
""I want to express my sincere gratitude for your Help today Steve , you came through for me and am grateful for that thank you !"
We responded:
"Jay, I shared your review with Steve right away. Glad you got to experience the essence of Steve! 😊 Thank you for honoring him. He is, indeed, one of the kindest and most faithful human’s I know. -Randall"
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John Lee

April 4, 2025

5  out of  5
rating by John Lee
"Check out Team Rosen at the Taste!"
We responded:
"Thanks, John! Hope to see you there. -Randall"
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marv white

April 4, 2025

5  out of  5
rating by marv white
"I have heard that this State Farm agent is the go to in Chicago's West burbs. Please check out Randall and his awesome staff. They are nice, courteous and willing to help."
We responded:
"Wow, Marc. I guess the word is getting out, huh? 😊 Thank you for your kind words. -Randall"
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John Noak

April 2, 2025

5  out of  5
rating by John Noak
"If you're looking for honesty and integrity, you've come to the right place!"
We responded:
"John, thank you for your positive comments. INTEGRITY is one of our agency’s core values and we couldn’t be more thrilled that you experienced this with our staff. It’s an honor to have you and your family on board!"
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Joseph Ahn

March 28, 2025

5  out of  5
rating by Joseph Ahn
"Randall and his team have provided thoughtful, responsive, and helpful service for my family. They have gone above and beyond to answer questions, help in stressful situations, and in looking for the best fit insurance for us. Thanks Randall."
We responded:
"You bet, Joseph. Frankly, you make it easy. 😊 Thank you for taking the time to share; look forward to our next chat. -Randall "
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Steven Illingworth

March 22, 2025

5  out of  5
rating by Steven Illingworth
"The Rosen team really took their time to walk through the best options for us. Their pricing was competitive. Ultimately happy we made the decision to make the switch to the Rosen team."
We responded:
"That makes two of us, Steve. Thank you for sharing, look forward to working with you. -Randall"